Care Plans
A live dashboard,
not a monthly email.
Most maintenance plans send you a report once a month and call it visibility. Ours gives you a live portal, real-time error alerts, a ticketed help desk, and SEO monitoring — all backed by in-house tools we built and run ourselves.
Pricing
Three tiers. One standard:
you always know what’s happening.
All plans are month-to-month. No contracts, no lock-in. Every tier includes access to the Client Portal — your live window into exactly what we’re doing and how your site is performing.
Essentials
$149/mo
Month-to-month · no lock-in
- Managed hosting, daily backups, security scanning
- Client Portal with care-log timeline
- BugHive frontend error tracking
- CE Support ticketed help desk
- Monthly Pulse SEO snapshot report
- SSL certificate + uptime monitoring
Growth
$299/mo
Month-to-month · no lock-in
- Everything in Essentials
- Pulse local-SEO monitoring (keyword visibility, ranking movement)
- Email deliverability monitoring in the portal
- BugHive backend error tracking
- Priority CE Support SLA — response within 1 business day
- Quarterly performance review (Core Web Vitals + Lighthouse in the portal)
Platform
$499/mo
Month-to-month · for SaaS & app clients
- Everything in Growth
- Full-stack BugHive (frontend + backend + API routes)
- Dedicated Pulse uptime + performance dashboard
- CE Support with chat/Slack bridge
- One engineering hour included each month (small updates, no separate SOW)
How we’re different
Most plans make you wait for the email.
Ours keep you ahead of the problem.
The tooling behind every plan
Four in-house products.
All working together.
These aren’t third-party integrations we resell. We built and run every one of them — the same tools that instrument our own production SaaS are the ones watching your site.
The honest case for ongoing care
A launched site without care
is a liability, not an asset.
What happens without it
Plugins go unpatched. Certificates expire. A JavaScript error silently breaks your contact form for three weeks. A WordPress update wipes a customization. Your SEO ranking slips while you’re focused on the business. You find out about all of it from a customer, a bounce in your analytics, or a Google Search Console warning you didn’t know to look for.
What we cover instead
We instrument your site with BugHive and Pulse, back it up daily, and monitor it around the clock. When something breaks, we know before you do — and we ticket it, fix it, and log it in your portal. No single point of failure in the team means no gap in coverage when someone’s out. The engineers on your care plan are the same engineers who shipped your site.
Questions
What clients usually ask first.
Is there a contract or lock-in?
No. All care plans are month-to-month. Cancel any time with 30 days notice. We earn your business every month — not by trapping you in a 12-month agreement.
What is the Client Portal?
The Client Portal is a live dashboard at portal.champlinenterprises.com, available to every care plan client. It shows your site-health score, a care-log timeline of every backup, security scan, update, and maintenance action, open ticket status from CE Support, SEO visibility data from Pulse, and email deliverability stats — all in one place, updated continuously.
Do care plans include content updates or design edits?
Essentials and Growth plans cover maintenance, monitoring, security, and support — not billable engineering work. The Platform plan includes one engineering hour per month for small updates (copy changes, image swaps, minor layout tweaks) that don't require a separate SOW. Larger changes are scoped and quoted separately.
What happens when something breaks?
BugHive catches errors in real time — frontend and backend — and alerts us before most clients notice. For Growth and Platform clients, CE Support SLA targets a response within one business day. All issues are ticketed so you have a full paper trail, not a lost email thread.
Can I start a care plan on a site Champlin Enterprises didn't build?
Yes. We offer care plans for sites we didn't engineer, though onboarding takes an extra discovery session to instrument BugHive, connect Pulse, and audit the existing codebase. Reach out and we'll scope it honestly.
What is Pulse, exactly?
Pulse is our in-house monitoring platform. It watches your site's local-SEO visibility (keyword rankings, Google Business Profile signals, Search Console data), analytics, and Core Web Vitals / Lighthouse performance scores. Essentials clients get a monthly snapshot report; Growth and Platform clients get continuous monitoring and ranking-movement alerts.
Get started
Ready to know what’s happening
with your site — right now?
Talk to us about which plan fits your site. Month-to-month. No lock-in. We’ll be honest if it’s not the right fit.